Digital Entertainment On Demand (DEOD) is Discover Digital's ground-breaking fun new service. It provides affordable premium entertainment using a fresh and vibrant "TV over the Internet" model - entertainment when you want it and how you want it!
DEOD provides a choice selection of quality content - a mix of series, short films, music videos and news programming that appeals to the whole family. AND it gives you the choice of watching on-the-go or in the comfort of your home.
Anyone with an Internet connection can visit DEOD, browse the content catalogues and subscribe to any of the two subscription options.
DEOD offers two subscription payment and you can subscribe to our daily or monthly subscription options, both giving you access to great entertainment in a way that best suits YOU. The daily subscription gives you 24-hour access from purchase and monthly gives you 30 days access from date of purchase.
DEOD is simple and straightforward to use. Accessible on Android and iOS devices over all major browsers and set top boxes, all you need is an Internet connection to have hours of entertainment at your fingertips.
Browse the catalogue, select your subscription option, sign up, and start watching. It's as simple as that! Prefer to watch on your mobile whilst on the go, in a line, waiting for an appointment or lying on the beach? No problem, visit the iOS App store or Android Google Play store, download the app and you are good to go. (*iOS Users must first subscribe on the website to view subscription content on their iOS device).
All browsing and transactions can take place on the DEOD Web portal at www.DEOD.tv/za using your favourite Web browser.
Start the Apple App Store application on your device. Locate or find the DEOD application in the store and download it.
NOTE: All iOS app subscriptions must be done through the website first at www.DEOD.tv/za before launching the iOS app.
Once your Subscription or has been successfully concluded on the website, you will be able to log into your DEOD app to start streaming.
Access Google Play Store on your device. Find the DEOD application in the store and download it. You can then start browsing the catalogu on the DEOD application immediately. All subscription packages can be purchased directly in the DEOD Android application.
DEOD is available on the following Smart TVs - Hisense, Samsung, LG, Apple TV. You can also watch DEOD content on your TV via an HDMI Cable.
DEOD daily is R3 a day giving you 24-hour access to great entertainment, from purchase.
DEOD Monthly is R39 giving you 30 days access from date of purchase.
You can link five devices to a single subscription account, so you only need one account per household.
Internet TV allows you to access TV channels over the Internet rather than via a satellite. This means with DEOD, you can access news channels, sports channels and entertainment channels over the Internet and watch on the go on your mobile device or your PC - no TV subscription needed!
Browsers and OS versions supported
Chromecast is streaming media player that plugs into your TV via HDMI. With Chromecast, you can play music, series, short films and live TV channels on your TV using your Android smartphone or Android tablet. Using your device of choice with Chromecast, you can control and choose what you want to play.
You need to install your DEOD Android app, Chromecast dongle, an HDTV with a HDMI port, a stable Wi-Fi connection. The Chromecast stick includes a USB cable for power and a power adapter. You can control the device with smartphones or tablets running on Android.
DEOD is only available in selected countries in Africa. Due to content rights, we are not allowed to provide you with this service when you travel abroad.
DEOD utilizes a special streaming technology known as Adaptive Bit Rate technology that automatically adapts to your Internet connection speed and your device. The higher your Internet connection speed, the better the video quality will be. If you have a high-speed Internet connection (4Mbps and higher), you will get the best video quality. If you have a low speed Internet connection speed (1 to 2Mbps and lower), you will still be able to watch video content, but not at the best quality we provide.
Yes. Streaming uses data. See point 5.5 below. You will pay your Internet Service Provider for data use.
You will require a minimum speed of 2Mbps but we recommend a 4Mbps (or faster) line to ensure a consistent stream and a great viewing experience, especially if you have more than one user on the line or multiple devices streaming at the same time.
DEOD's Adaptive Bit Rate technology automatically adapts to your Internet connection speeds and your device. Thanks to this technology, you will be able to use DEOD at broadband speeds as low as 512kbps. Of course, the higher your Internet connection speed, the better the video quality will be.
In terms of managing your data spend, this is an average guide to assist you:
Yes, you can use multiple versions of the DEOD applications (iOS and Android) on different devices at the same time. However, you can only use up to a maximum of five different devices per account with two concurrent streams. The device limit is set by content rights holders.
You can use the DEOD application on multiple devices and you can link up to five different devices to a single account with two concurrent streams.
You can have two concurrent streams, meaning two people can watch different programmes on one DEOD account, on different devices, at the same time.
Customers have full control of their DEOD account (profile) via "My Account".
During the sign-up process, you will create both your username and password. You will use these to log into DEOD.
Click on "forgot your password" on the login screen. Follow the instructions on-screen, and your username and password will be sent to you.
No. You can subscribe to a single package option based on your preference.
When you subscribe to a package other than the one you already have, your old package subscription will automatically expire on the anniversary date.
You will be able to watch the content of your current package until the end of its period.
You can see active package/s under My Account.
On any of the DEOD applications, navigate to the My Account screen. If you are not signed-in, sign in. Select your package and click on the UNSUBSCRIBE button. Cancellation takes effect at the end of the current billing cycle, so you can continue viewing the content on the package until the end of the subscription period.
You need to sign up to create a username and password. You will then be able to log in with the username and password you created during sign up. If you forget your password, you can reset it by clicking on "forgot your password".
Please be sure that you are entering the right username and password. You need to use the username and password that you created during the sign-up process. If you forget your password, you can reset it by clicking on "forgot your password".
Click on "forgot your password" on the login screen. Follow the instructions on the screen, and you will be sent your username and password.
Ensure you have completed the payment process and payment was successful. The WATCH button will automatically appear on the title you choose to watch after you have successfully completed the subscription payment
Please check your Internet connection. If you do not have any Internet connection, you will see a message notifying you that you are not currently connected.
If you have an Internet connection but you still cannot watch the video (you either have a blank screen or a loading indicator), this means that your Internet connection is too slow or poor to watch a video. Please use an Internet connection with at least a 512Mbps speed. For best results, a connection with a minimum speed of 2Mbps should be used.
This happens when you have a slow Internet connection of 512Mbps or lower. If you are using a small screen, lower quality video is sometimes tolerable. If you are using a big screen like laptop or Smart TV with a slow Internet connection, video quality may be poor, with lots of pixilation. The higher your Internet connection speed, the better the video quality will be.
DEOD utilizes a special streaming technology called Adaptive Bit Rate technology that automatically adapts to your Internet connection speeds and your device. DEOD streams a lower quality stream for the first few seconds to launch the video faster. DEOD then starts streaming a higher quality picture which is based on your Internet connection speed.
You may also experience degradation of quality while watching. This is because your Internet speed is changing. While you are watching a video on DEOD, we strongly suggest that you do not use the same Internet connection for other purposes simultaneously, such as heavy downloads. Running other large file downloads while you are watching can seriously affect your watching experience. Watching multiple videos at the same time on multiple devices using the same Internet connection can also affect your viewing experience.
As a DEOD customer, you will have various convenient ways to pay, including PayPal as well as voucher payments through DEOD partnerships. You can also look forward to future mobile money and charge to bill options in partnerships with telcos and mobile wallet operators, with more payment options being added all the time.
The following options are available:
The ability to download content is only available on Android devices with IOS coming soon!
The purpose is to regulate the processing of Personal Information. It is aimed to encourage the flow of information in a secure and responsible manner.
The spirit of the Act is to ensure that organisations that hold and process personal information do so carefully and with respect for the rights and interests of the people to whom it pertains.
We will provide you with the choice to consent or not by asking you to Opt-In to communication upon registration on our platform. The consent will be related to a specific purpose as stipulated within the communication.
Yes, we can as long as we provide you with the option to opt-out. During the registration process we give you the option to select to receive email/marketing communication. Within every communication you will receive from us, we will provide you with the option to opt out. This communication will continue to be sent until you request us to stop. Under the POPI Act, we will only be able to direct market on an opt-in basis – if you have not selected to receive/not receive communication from us, we will send out an email that will enable you to either agree or not agree to receive communication.
If you have any other questions not answered here and you need some help, please contact us so we can assist you. You can contact us on:
Contact Center 087 095 DEOD (3363)